Terms of Service
Terms of Service
1. Introduction
Welcome to Gardenmelo. These Terms of Service ("Terms") govern your access to and use of the Gardenmelo website, www.gardenmelo.com (the "Site"), and any services, features, content, and applications offered by Gardenmelo, a brand operated by Shenzhen Souda'ao E-commerce Co., LTD ("we," "us," or "our"). By accessing or using our Site and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you are not authorized to use the Site or purchase products from us.
2. Company Information
Gardenmelo is operated by:
Shenzhen Souda'ao E-commerce Co., LTD
Room 826, 8th Floor, Tianhui Building, No. 106, Yousong Road, Fukang Community, Longhua Street, Longhua District, Shenzhen City
3. Use of the Site
a. Eligibility: You must be at least 16 years of age, or the age of majority in your jurisdiction, to use this Site and purchase our products. By using the Site, you represent and warrant that you meet these eligibility requirements.
b. Account Registration: You may be required to register an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
c. Prohibited Activities: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. This includes, but is not limited to, unauthorized scraping, hacking, or introducing malware.
4. Products, Pricing, and Orders
a. Product Information: We strive to display product colors and images as accurately as possible, but we cannot guarantee that your screen's display will be perfectly accurate. All products are subject to availability, and we reserve the right to limit quantities.
b. Pricing: Prices are listed in US Dollars (USD) and are subject to change without notice. We are not responsible for typographical errors regarding pricing.
c. Order Acceptance: Your order constitutes an offer to purchase a product. We reserve the right to accept or decline your order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.
5. Payment Terms
We accept payments via PayPal and major credit cards (Visa, MasterCard, American Express). By providing a payment method, you represent and warrant that you are authorized to use the designated payment method. You authorize us to charge your payment method for the total amount of your order (including shipping and taxes).
6. Shipping and Delivery
Please refer to our separate Shipping Policy for detailed information on shipping methods, delivery timeframes, and international customs. We ship globally, and you are responsible for any import taxes, duties, or customs fees levied by your country.
7. Returns, Exchanges, and Warranties
Our return practices are detailed in our Return Policy. By making a purchase, you agree to the terms outlined therein, including the 14-day return window, product condition requirements, and the 30-day warranty against manufacturing defects.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Gardenmelo or its content suppliers and is protected by international copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our express written permission.
9. User-Generated Content
If you submit any content to the Site (e.g., reviews, comments, or photos), you grant us a non-exclusive, royalty-free license to use, modify, and display that content. You represent that you own or have the necessary rights to any content you submit.
10. Disclaimer of Warranties and Limitation of Liability
THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, GARDENMELO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL GARDENMELO, ITS DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
11. Indemnification
You agree to indemnify and hold harmless Gardenmelo and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any dispute, controversy, or claim arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the People's Court of Longhua District, Shenzhen.
13. Policy Updates
We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
14. Contact Information
For questions regarding these Terms of Service, please contact us via the information provided in our Return Policy and Contact Us page.