Payment Method
Gardenmelo Payment Methods
Gardenmelo, a brand operated by Shenzhen Souda'ao E-commerce Co., LTD, is committed to providing secure and convenient payment options for our global customers. We have partnered with trusted payment processors to ensure your transaction experience is smooth, protected, and hassle-free. Below you will find detailed information about our accepted payment methods and related security measures.
Accepted Payment Methods
We currently accept the following payment options for all orders placed on our website:
- Credit Card Payments: We accept major credit cards including Visa, MasterCard, and American Express. All card transactions are processed through our PCI-DSS compliant payment gateway, ensuring your card details are encrypted and secure.
- PayPal Payments: You can choose to pay through your PayPal account for added convenience and buyer protection. This option allows you to complete your purchase without directly sharing your financial information with our website.
Payment Security Measures
Your financial security is our top priority. We implement industry-standard SSL encryption technology to protect all data transmitted during the payment process. For additional security verification, some transactions may require 3D Secure authentication (such as Verified by Visa or MasterCard SecureCode). If you encounter any issues during payment processing, please contact our support team for immediate assistance.
Currency and Pricing
All transactions are processed in US Dollars (USD). The amount charged to your account will be converted from USD to your local currency by your payment provider or bank, which may apply their own exchange rates and fees. The prices displayed on our website include all applicable taxes, with no hidden charges added during payment.
Payment Verification Process
To prevent fraudulent transactions, we may require additional verification for certain orders. This may include requesting identification documents or contacting you directly via phone or email. Orders will only be processed after successful payment verification. For verification-related inquiries, you can reach our financial security team during business hours.
Failed Payment Handling
If your payment fails to process, possible reasons may include insufficient funds, incorrect card information, or security restrictions by your bank. We recommend double-checking your payment details and ensuring your card is authorized for international transactions. Most payment issues can be resolved by contacting your bank or payment provider before retrying the transaction.
Order Confirmation and Receipts
Upon successful payment, you will receive an order confirmation email containing your transaction details and payment receipt. Please retain this confirmation for your records. If you do not receive confirmation within 24 hours, please check your spam folder or contact us to verify your order status.
Privacy and Data Protection
We do not store your complete payment information on our servers. Your sensitive financial data is handled exclusively by our certified payment partners in compliance with international security standards. For more information about how we protect your personal data, please refer to our Privacy Policy page.
We continuously review and update our payment systems to provide you with the most secure and efficient checkout experience. Thank you for choosing Gardenmelo for your fashion needs.