Privacy Policy
Privacy Policy
Introduction
Gardenmelo, a women's fashion brand operated by Shenzhen Souda'ao E‑commerce Co., LTD, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make purchases from By using our website, you agree to the practices described below.
Information We Collect
We collect information that you provide directly to us, such as when you create an account, place an order, or contact customer support. This may include your name, email address, shipping address, payment details, and phone number. Additionally, we automatically gather certain technical data, including your IP address, browser type, device information, and cookies to enhance site functionality and personalize your experience.
How We Use Your Information
Your data allows us to process transactions, manage shipping, respond to inquiries, and improve our services. We may also use your information to send order updates, security alerts, or marketing communications—only if you have given explicit consent. You can opt out of promotional messages at any time by contacting us via email.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers, such as shipping carriers and payment processors, strictly for order fulfillment purposes. In cases required by law or to protect our rights, we may disclose information to legal authorities.
International Data Transfers
As an internationally accessible website, your data may be processed on servers located outside your country of residence. We ensure that all data transfers comply with applicable privacy laws and are protected by appropriate security measures.
Data Security Measures
We implement industry-standard security protocols, including SSL encryption and secure payment gateways, to prevent unauthorized access, disclosure, or alteration of your information. Regular security assessments are conducted to maintain a safe online environment.
Your Rights and Choices
You have the right to access, correct, or delete your personal data. To exercise these rights, please reach out to us using the contact details provided in relevant sections of this policy. We will respond to your request within a reasonable timeframe.
Data Retention Period
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Transaction records are typically kept for several years for legal and accounting purposes.
Governing Law
This Privacy Policy is governed by the laws of the People’s Republic of China. Any disputes related to the interpretation or implementation of this policy shall be resolved in the People's Court of Longhua District, Shenzhen.
If you have questions about this policy or our privacy practices, please refer to the contact channels available across our website for assistance.